Hello everyone, I'm a developer who has been facing a significant issue with my Apple Developer account and the app submission process. I hope to get some guidance or assistance from the community or Apple support. Timeline of Events Four months ago: I prepared an app and submitted it to TestFlight for review. Initial rejection: The app was rejected due to technical issues such as screenshots, app description, and insufficient permission explanations for features like location, camera, and microphone. Resubmission after fixes: I carefully addressed all the issues mentioned by the Apple review team and resubmitted the app. Second rejection: This time, the app was rejected citing general policy violations related to copyright issues. The rejection was vague, and I couldn’t understand the exact problem. Further attempts: To resolve the issue, I removed all video, photo, and media content from the app and resubmitted it. However, it was still rejected for the same reason. I went through this process about 7-8 times, each time getting rejected without clarity on the root cause. Account deletion notice: Eventually, I received an email stating that my account was set to be deleted in 30 days. This was alarming because I had been diligently trying to comply with Apple’s policies for months. Deleting the app: To prevent any harm to my account, I decided to delete the app from my account within the 30-day period, effectively abandoning the project. Account still deleted: Despite deleting the app, my account was still deleted after 30 days. Discovery of similar app name: Later, I noticed that there was another app on the App Store with a name very similar to mine. For example, my app was named "ABcdefgh," and the existing app was "AB.cdefgh," with the only difference being the "." I believe this name similarity might have been the cause of the copyright issue, but it was too late as my account had already been deleted. Contact with Apple Turkey: I reached out to Apple Turkey, and they were very attentive, spending about 40 minutes trying to help me. However, they ultimately informed me that they couldn’t intervene and that the issue could only be resolved through Apple America. Attempts to contact Apple America: I tried filling out forms multiple times to contact Apple, but since I had deleted the app, I couldn’t see the responses from the team. Impact of the Issue This situation has been very distressing as I’ve lost my developer account and the ability to publish apps. My users are constantly inquiring about the iOS versions of my apps, and I’m unable to provide them due to this issue. Request for Assistance I’m seeking advice on how to resolve this issue. Specifically: Has anyone else experienced a similar issue with app name similarity leading to account deletion? Are there any specific steps I can take to appeal the account deletion? Is there a direct way to contact Apple America for developer account issues? Any guidance would be greatly appreciated. Thank you for taking the time to read my post. I appreciate any help or suggestions you can provide. Best regards.

My apple app rejected on 9 of July 2025 but I didn't recieve any confirmation on mail can you please provide any written confirmation why my mail is not approved with all possibe conditions.

Dear Apple Support Team, I am writing to urgently request attention and a clear resolution timeline regarding a critical issue with my Apple Developer Account, which has been ongoing since June 18, 2025. Despite acknowledging that the issue is caused by a backend bug related to the Developer Program contract, and after ticket number 102625528685 was opened, there has been no meaningful progress or timeline provided. My account is currently restricted in a way that prevents me from: Submitting new apps Sending apps for review or updates Creating or managing subscriptions Fully using App Store Connect features For nearly a month now, I have only received generic replies saying that “engineering is investigating.” However, there have been no updates, no estimated timelines, and no temporary solutions offered. This issue is seriously impacting my work and business operations. I am kindly requesting that a senior support representative or engineer directly review this case and provide: A clear explanation of the root cause A realistic timeframe for a solution An interim workaround if the final fix will take more time Please escalate this matter urgently, as my business has already suffered due to this extended delay. I appreciate your understanding and hope to receive a concrete update as soon as possible. Thank you for your support. Sincerely, Soheil

Xcode is stuck on sign-in window of adding a new Apple Account. Returns "unknown error occurred" after couple of hours

Hello, I recently created a new Apple Developer account and I'm trying to purchase the Developer Program, but I'm running into a payment issue. Every time I attempt to make the payment, I receive the following error: "The payment you want to make with your card could not be approved." Here is what I have tried: I used multiple cards (Visa and MasterCard) from different Turkish banks. All cards are active, have sufficient balance, and are open to international payments. I confirmed with my banks that there are no issues on their side. Despite all of this, the payment still fails. Additionally, I noticed that my Developer account shows a "Pending" status in the dashboard. There is no further explanation about this status, and I am unsure whether any additional verification is required. I also contacted Apple Support via email, but I haven’t received a response yet. I would like to ask a few additional questions for clarification: After successfully purchasing the Developer Program, how long does it take for the account to become fully active? Once the account is activated, how long does app review and publishing usually take? Is this kind of delay and unclear messaging common with Apple? Or am I experiencing an exceptional case? Any insight or similar experience would be greatly appreciated. Thanks in advance for your support! Best regards, Harun Altaş Turkey

I have just purchased an Apple developer Account from Bangladesh and it sent codes perfectly for the first 2-3 times for logging in, but after that no matter what I do it doesn't send verification code and I am stuck, I now cannot log in and this is extremely extremely frustrating

Hello, I'm reaching out to see if anyone has experienced a similar issue and can share any advice. We submitted our Apple Developer Program enrollment nearly three months ago, and the status has remained “In Review” ever since. We've contacted Apple Support several times by email, but all the responses have been generic – simply stating that the application is still under review, with no indication of what's causing the delay. To clarify: Our company is legally registered in Saint Vincent, but our development operations and team are based in the Philippines, which is also where the enrollment was submitted. We have no unresolved communications or pending documentation requests from Apple. This extended delay is starting to affect our business operations. Has anyone else experienced such a long review time? Were you able to escalate the issue successfully or get a more specific response from Apple? Any tips or insights would be greatly appreciated. Thank you!

Our enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, we haven't received any feedbac

I’ve been trying to pay for Apple Developer Program enrollment since decemeber 2024 so now in June 2025 - 6 months of no solutions We have tried all everything, emailed every possible support on developer website, tried mutliple cards and accounts, withdraw enrolment, re-enroll nothing. We even spoke to local Apple Head Office to try and get help to no avail. Customer senior management support even could not help or escalate nothing – But I don’t know what’s really going on or what to do next PLEASE HELP US We are from South Africa

Hey guys, did someone tried recently to migrate membership from an individual to an organisation? I initiated the process on 1st of May, and as final step sent confirmation documents on 7th of May. Since then I don't have any updates, tried to contact support, but they said that they can't help as legal team is reviewing. So I wanted to ask is it ok to wait for 6 weeks? I thought this would take 2-4 weeks

Hello! we're currently in the process of trademarking a company name for an application we're building here in the US. As this has occurred, an app built for UK users has been published with the exact same name. As we understand our trademark wont be enforcable in the UK from the US, we are disappointed as it seems we can no longer use that exact name for our application. How similar can names be in the app store? for example if their app was FunFriend, could mine be "FunFriend - US"? or "FunFriends"?

It seems like your enrollment has been stuck in processing for months without any updates from Apple. Despite repeatedly using the 'contact us' option, you haven't received any feedback.

Need assistance in implementing this device management feature. Our free plan lets each person use one special device. To make this work, we need to set up device control right after they log in. Because of this, we can’t let people use our app on more than one device or platform at the same time. If we don’t ask them to log in, we won’t know if they have already used their free device on Android or the Chrome extension. But Apple wants us to give people free access to things that don’t need an account. Can you help us find a way to do this?

I’m trying to enroll in the Apple Developer Program as an individual. I’ve gone through the steps on the website and started the purchase process. However, after a couple of days when I return to the site, it doesn’t remember my progress — I have to start the enrollment from scratch every time. Is this expected behavior? Am I missing a step to save my progress or complete the enrollment properly? Any help or guidance would be appreciated. Thank you!

Hello everyone, I recently changed the phone number associated with my Apple ID (about 4 days ago), but I’m still receiving the two-factor authentication verification codes on my old number instead of the new one. Has anyone experienced this? Is there a delay on Apple’s side, or is there something else I need to do to complete the update?

Hi there I have applied for Account migration from individual to organization on 30th April. It's been over a month and I am still yet to hear from them and it's still in process. Please speed up or let me know regular updates like how we get amazon delivery order tracking - at least add this please. Thank you!

I've been trying to create my Apple Developer account for over a month with absolutely no response from Apple. I've even resubmitted my application, but still nothing. My situation: Applied over 20 days ago Resubmitted application once Zero communication from Apple No status updates or timeline provided This complete lack of feedback is extremely frustrating and unprofessional. Other platforms process developer registrations in days, not months, and actually communicate with applicants. Has anyone experienced similar delays? How long did it take for your account to be approved? I'm seriously considering switching to other platforms due to this poor experience. Apple's silence is unacceptable for a company of this size. Any advice would be appreciated.

I've been trying to add my bank info to my account on AppStore connect, but nothing seems to work. Even searching for my bank does not work for me. Even tried searching for any other bank does not work. Keeps giving error messages. Anyone else experiencing this issue?

My company has been sharing the redeem code to the company domain email address and allow staff to redeem the app with their personal Apple ID. However, we found that the redeem code is failing and claiming the Apple ID doesn't match the one associated with the invitation. I cannot find the documentation for this change, may I know if this is something permanent?

I’m experiencing an issue where Xcode cannot access my Team ID, even though my Apple Developer Program membership appears active and I have paid for it. • When I visit Certificates, Identifiers & Profiles, I get this popup: “Unable to find a team with the given Team ID XXXXXXXXXX to which you belong. Please contact Apple Developer Program Support.” • My Apple ID still shows an active Developer Program membership under System Settings → Media & Purchases. • In App Store Connect, I can still see my Team ID and access my account. This issue was previously resolved via phone support after I was incorrectly locked out. I had paid twice, and was refunded once, but now the issue has returned - and support claims I was refunded twice, which is false (I have proof from my bank). I’ve contacted support multiple times, and my case has been sitting with the operations team for weeks. No explanation. No resolution. Just silence. I paid for a service I’m not receiving. Has anyone dealt with a similar issue or found a way to escalate it effectively?