We have Account Deletion but gets rejected for not having it

App Store Distribution & Marketing App Review
Stellas
Stellas OP
Created Jul ’24
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Our app keeps getting rejected for not having Account Deletion. We actually do have Account Deletion as per the apple guidelines and requirements. I keep replying to the app review thread with screenshots of where to find it and I keep getting back a canned response about the app being rejected for not having Account Deletion. What else can i do? Has anyone else had this problem and if so what was the solution?

Replies  1
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Views  307
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Apple Staff, App Review
App Review OP
Apple
Jul ’24

Thank you for your post. If you disagree with the outcome of our review, we recommend submitting an appeal to the App Review Board.When filing your appeal, make sure to:

  • Provide specific reasons why you believe your app complies with the App Review Guidelines.
  • Submit only one appeal per rejection.
  • Respond to any requests for additional information before submitting an appeal.

The App Review Board will contact you directly as soon as they've completed their investigation.

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We have Account Deletion but gets rejected for not having it
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