Users report that widgets are not working after iOS 18 update

I recently built a habit tracker app and got a few initial users. One of them reported that the widgets appear black and are not interactive. Does anyone know what might have happened to widgets in iOS 18 that could cause this issue? By the way, it works for me in the Simulator but not on a real device.

How it supposed to work (simulator): https://i.giphy.com/media/v1.Y2lkPTc5MGI3NjExMWQ1N29sN2xvNnVjMjN5dGJqMHFxaGhtcGswaW43bTVvMnBmNW9wbSZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/jevHq6JorR374YwuKF/giphy.gif

How it actually works (real device): https://i.giphy.com/media/v1.Y2lkPTc5MGI3NjExaXNyZzRyYms4eG0yYzh0enF5ZXJyM29kN2VxMGszMHd4NTRkZnE1diZlcD12MV9pbnRlcm5hbF9naWZfYnlfaWQmY3Q9Zw/k4mVTFE84kdztbwlDV/giphy.gif

Answered by Engineer in 807709022

This is a bug, but before providing the canned response, you can use Console.app to plug in your device and monitor system logs of various processes such as your Widget (target name), springboard and other relevant processes to see the system is complaining about something that is in your control.

Rico

WWDR - DTS - Software Engineer

This is a bug, but before providing the canned response, you can use Console.app to plug in your device and monitor system logs of various processes such as your Widget (target name), springboard and other relevant processes to see the system is complaining about something that is in your control.

Rico

WWDR - DTS - Software Engineer

Hey, have you figured out what’s causing this problem? I’m experiencing the exact same issue. For me, the widgets are either blank (white or black) or just not loading correctly.

Users report that widgets are not working after iOS 18 update
 
 
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