Hello,
I am developing an Apple Pay and In-App Provisioning integration for the bank where I work. All entitlements are properly configured, and we are integrated correctly with our Payment Network Operator (PNO).
We are using PKAddPaymentPassViewControllerDelegate to handle the provisioning process. The flow progresses as expected up to the Terms and Conditions screen. However, after accepting the terms, the process fails with the message:
"Could not add card." Upon checking the device logs using the Wallet profile configuration, I observed the following response from Apple's backend:
Response:
https://nc-pod10-smp-device.apple.com:443/broker/v4/devices/041315032816900221610987313158566F368A9CEBA1291E/cards/745f792b9d0644e5a6e713d54f505296/enable 500 Time profile: 1.80458 seconds
{
x-conversation-id = "6ec59a63424f4035915e32f22ea645e4"
Vary = "accept-language"
Content-Type = "application/json"
x-pod = "nc-pod10"
x-keystone-correlationid = "E3DD5A5A-FD18-4500-8570-2BD1334E281C"
Date = "Thu, 17 Apr 2025 07:05:03 GMT"
x-apay-service-response-details = "via_upstream"
Content-Length = "49"
x-envoy-upstream-service-time = "964"
x-pod-region = "paymentpass.com.apple"
}
{
errorCode = 40456;
statusCode = 500;
}
This seems to indicate that the card enablement step is failing on the server side. Our internal systems have not logged any request failure from Apple at this step, which makes it difficult to pinpoint whether the issue is in the PNO integration, entitlement configuration, or something else.
We are currently testing in a production environment on a physical device (not using sandbox), and provisioning flows are initiated through our iOS app using PKAddPaymentPassRequest.
Could you please help us interpret error code 40456 and identify what steps we should take to resolve this issue? If needed, we can also provide the full device log and additional details.
Thank you in advance for your support.
Best regards, Mansur Bagwan