False 3.1.1 Rejection: Real-World Dues Payments App

Hello everyone, Our community dues payment app only facilitates real-world maintenance-dues payments directly to property managers’ bank accounts. However, during testing it was likely flagged by the AI-driven review system for a metadata criterion and rejected under Guideline 3.1.1 (“Paid digital content must use IAP”).

Meanwhile, hundreds of similar apps remain live on the App Store using the exact same model:

  • The app is completely free
  • No digital content or subscriptions are sold
  • Dues payments are made via bank transfer or credit card directly to the manager

Has anyone else encountered this? How did you overcome the metadata check in the AI-driven review process?

Thanks!

False 3.1.1 Rejection: Real-World Dues Payments App
 
 
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