Hello,
We are currently facing an issue with the Apple Notary Service that is completely blocking our production pipeline.
For the past three days, every single submission has been stuck in the "In Progress" state indefinitely. Some submissions have been pending for over 48 hours, and none of them ever proceed to analysis.
When checking the status via xcrun notarytool history, all entries show "In Progress". Attempting to retrieve logs with xcrun notarytool log <ID> always returns: Submission log is not yet available.
This strongly suggests that the processing hasn't even started. This issue occurs consistently from my local machine (MacBook Air M3) and Our GitHub Actions CI workflow.
Both environments are properly configured with Electron + Electron-Builder, and the app is correctly signed and uploaded each time. We have verified multiple times all credentials and code signing settings, no exceptions so far or problems in the pipeline.
Here are a few stuck submission IDs:
This is not a normal delay, it looks like a backend issue affecting our account or this specific App ID. Please escalate this case as soon as possible.
We appreciate your urgent attention.
Best
