We’re looking for best practices to remotely update iOS apps that are deployed in Single App Mode (SAM) or Autonomous Single App Mode (ASAM), managed through MDM.
Imagine a typical use case: an iPad installed as a self-service kiosk at an airport restaurant. We need to update the app periodically without:
- Displaying any prompts to the user
- Relying on the user to approve or initiate the update (since the device is unattended)
- Sending technicians onsite, as many devices are in remote locations
MDM providers have stated, “This is how Apple handles it,” without offering a workable solution. We’re hoping someone here has experience or suggestions for:
- Seamless or silent app updates in SAM/ASAM
- Update workflows that avoid interruptions or user interaction
- Any proven strategies or automation options under MDM supervision
Any insight or documented approaches would be greatly appreciated. Thank you!