Hi everyone,
I'm an indie developer and recently noticed some odd behavior in my app's subscription metrics. There’s been a sudden spike in annual subscriptions, which is very unusual for my app — historically, users rarely choose that option.
What’s more concerning is that these subscriptions are almost immediately canceled and refunded. Upon checking analytics (RevenueCat + App Store Connect), I also noticed inconsistencies in user location data: users appear to be from one region (like Singapore), but deeper tracking shows actual usage from Vietnam, a market I’ve never targeted and where I do no advertising.
This behavior seems coordinated and is affecting my app’s refund rate, which I worry could raise red flags on the App Store side.
Has anyone experienced anything similar? Is there a recommended way to report suspicious subscription/refund activity to Apple or prevent potential abuse like this?
Any advice would be really appreciated.
Thanks!