I’m running into an issue with TestFlight and would appreciate any help or insight.
A developer previously sent a TestFlight invite to my email address, which I accessed on a different iPhone (my girlfriend’s), as I was using a non-iOS device at the time. The app installed and worked fine on that device.
Now that I have my own iPhone and have downloaded the TestFlight app, I can’t access the invite or app under my own Apple ID. The developer has tried to resend the invite to the same email, but I’m not receiving anything — no email, no app showing in TestFlight.
We also tried:
- Reopening the original invite email on my new iPhone
- Reinstalling TestFlight
- Checking for any spam/junk mail
- Confirming the correct Apple ID is used
Nothing has worked so far. Is there a way to:
- Reset or revoke my original TestFlight tester status?
- Ensure a fresh invite can be sent and received?
- Link the original invite to my current Apple ID and device?
Appreciate any advice — thanks in advance