App rejection

Question

manas_vijaywargiya OP

Created 3w

Replies 1

Boosts 0

Participants 2

Message from Apple review team-

Guideline 2.1 - Performance - App Completeness

Issue Description

The app exhibited one or more bugs that would negatively impact users.

Bug description: Unable to launch app on iPhone.

Review device details:

Device type: iPhone 13 mini
OS version: iOS 18.5

Next Steps

Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review.

If the bug cannot be reproduced, try the following:

For new apps, uninstall all previous versions of the app from a device, then install and follow the steps to reproduce.
For app updates, install the new version as an update to the previous version, then follow the steps to reproduce.

My rely on top of this message-

Hello, The same build I’m able to launch and run through TestFlight in our iPhones. If it is working on my iPhone 11, iPhone 16 and iPhone 15 then it should work in every iPhone. And there is nothing got changed in launch screens, only intro screen I’ve changed as you mentioned that it is not perfect in iPad, since its first release.

And this is not the first there’s. This is the third release of the app. Why this much problem is coming in review?

Boost

Answer 1

darkpaw OP

3w

Why post this twice? It just clutters the forums.

Anyway, as answered in the other post - have you tried it on an iPhone 13 mini like the App Review Team said?

If it is working on my iPhone 11, iPhone 16 and iPhone 15 then it should work in every iPhone.

Nope, that's not how it works. There are differences in screen size and resolution that you may not have considered. The fact that the App Review Team tried your app on an iPhone 13 mini and it did not work should prove to you that your statement is wrong.

Just test it on an iPhone 13 mini Simulator.

0