App rejection

Question

manas_vijaywargiya OP

Created 3w

Replies 3

Boosts 0

Participants 3

Message from Apple review team-

Guideline 2.1 - Performance - App Completeness

Issue Description

The app exhibited one or more bugs that would negatively impact users.

Bug description: Unable to launch app on iPhone.

Review device details:

Device type: iPhone 13 mini
OS version: iOS 18.5

Next Steps

Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review.

If the bug cannot be reproduced, try the following:

For new apps, uninstall all previous versions of the app from a device, then install and follow the steps to reproduce.
For app updates, install the new version as an update to the previous version, then follow the steps to reproduce.

Answered by manas_vijaywargiya in 846617022

Hello, The current build runs successfully through TestFlight on multiple devices, including iPhone 11, iPhone 15, and iPhone 16. There have been no changes to the launch screen—only minor adjustments to the intro screen to improve its appearance on iPad, as previously suggested.

This is the third release of the app, and we’ve ensured consistency and stability across all versions. Please let us know if any specific issue needs further clarification.

Thank you for your support.

Boost

Answer 1

manas_vijaywargiya OP

3w

Accepted Answer

Hello, The current build runs successfully through TestFlight on multiple devices, including iPhone 11, iPhone 15, and iPhone 16. There have been no changes to the launch screen—only minor adjustments to the intro screen to improve its appearance on iPad, as previously suggested.

This is the third release of the app, and we’ve ensured consistency and stability across all versions. Please let us know if any specific issue needs further clarification.

Thank you for your support.

0

Answer 2

darkpaw OP

3w

The App Review Team specifically mentioned iPhone 13 mini with iOS 18.5. Have you tested your app on that device with that version of iOS?

See what happens when you run it on the Simulator if you haven't got a physical device to test it on.

(Also, don't answer your own question unless you're definitely providing the answer - your response doesn't look like an answer.)

0

Answer 3

App Review OP

Apple

2w

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

0