Dear Apple Support Team,
I am writing to urgently request attention and a clear resolution timeline regarding a critical issue with my Apple Developer Account, which has been ongoing since June 18, 2025.
Despite acknowledging that the issue is caused by a backend bug related to the Developer Program contract, and after ticket number 102625528685 was opened, there has been no meaningful progress or timeline provided. My account is currently restricted in a way that prevents me from:
Submitting new apps Sending apps for review or updates Creating or managing subscriptions Fully using App Store Connect features For nearly a month now, I have only received generic replies saying that “engineering is investigating.” However, there have been no updates, no estimated timelines, and no temporary solutions offered.
This issue is seriously impacting my work and business operations. I am kindly requesting that a senior support representative or engineer directly review this case and provide:
A clear explanation of the root cause A realistic timeframe for a solution An interim workaround if the final fix will take more time Please escalate this matter urgently, as my business has already suffered due to this extended delay. I appreciate your understanding and hope to receive a concrete update as soon as possible.
Thank you for your support.
Sincerely, Soheil
