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Waiting for Review 9 Days, Support Case Unanswered 4 days
My application (App ID: 6746629090) has been in “Waiting for Review” for nine (9) days without any status change. To investigate, I opened a support case via App Store Connect 4 days ago, but I have not yet received a response or update. Because the delay is now impacting our release timeline and customer commitments, I respectfully request: A status update on the current review of App ID 6746629090. Confirmation that there are no outstanding compliance items or additional information required from my side. If possible, expedited processing or guidance on next steps to resolve the hold-up. Key details • App ID: 6746629090 • Current version / build: 1.2.1(22) • Date submitted: Jul 6, 2025 • Support Case #: 102641999315
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Bug
Dear Apple Support Team, I am writing to urgently request attention and a clear resolution timeline regarding a critical issue with my Apple Developer Account, which has been ongoing since June 18, 2025. Despite acknowledging that the issue is caused by a backend bug related to the Developer Program contract, and after ticket number 102625528685 was opened, there has been no meaningful progress or timeline provided. My account is currently restricted in a way that prevents me from: Submitting new apps Sending apps for review or updates Creating or managing subscriptions Fully using App Store Connect features For nearly a month now, I have only received generic replies saying that “engineering is investigating.” However, there have been no updates, no estimated timelines, and no temporary solutions offered. This issue is seriously impacting my work and business operations. I am kindly requesting that a senior support representative or engineer directly review this case and provide: A clear explanation of the root cause A realistic timeframe for a solution An interim workaround if the final fix will take more time Please escalate this matter urgently, as my business has already suffered due to this extended delay. I appreciate your understanding and hope to receive a concrete update as soon as possible. Thank you for your support. Sincerely, Soheil
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SPI Analysis Reports "Corrupted Binary" for Valid iOS App After Exhaustive Debugging - Infrastructure Issue
ISSUE SUMMARY: iOS app receives "The app contains one or more corrupted binaries" error during Apple's SPI (Static Program Interface) analysis after successful upload to App Store Connect. Exhaustive systematic debugging indicates this is an Apple validation infrastructure issue, not application code. ERROR IDs ENCOUNTERED: f3de06b6-6a60-45a2-9856-77327004a64e 386f96fc-851f-42ec-91d7-c77b590ffeb6 ae1a9f9a-b980-490f-ad61-27f4552a4346 3e3c1839-f3f5-4f7b-9221-659dda8de970 COMPREHENSIVE DEBUGGING PERFORMED: PHASE 1: INITIAL TROUBLESHOOTING ✅ Attempted upload without manual IPA modifications - STILL FAILS ✅ Tested with Xcode Cloud builds (Apple's own infrastructure) - STILL FAILS ✅ Tried different upload methods (Xcode Organizer, Transporter) - STILL FAILS PHASE 2: CONFIGURATION FIXES ✅ Removed all iOS 26 references from codebase - STILL FAILS ✅ Fixed missing NSPhotoLibraryUsageDescription in Info.plist - STILL FAILS ✅ Removed empty entitlements file - STILL FAILS ✅ Verified all build settings and code signing - STILL FAILS PHASE 3: SYSTEMATIC COMPONENT ISOLATION Created blank test project and tested individual components: ✅ GRDB 7.5.0 package alone - PASSES validation ✅ Supabase 2.30.1 package alone - PASSES validation ✅ RevenueCat 5.32.0 package alone - PASSES validation ✅ PostHog 3.28.3 package alone - PASSES validation ✅ airports.db database file alone - PASSES validation ✅ HTML template files alone - PASSES validation ✅ CLAUDE.md documentation file alone - PASSES validation ✅ Localizable.strings files alone - PASSES validation ✅ ALL COMPONENTS TOGETHER in test project - PASSES validation PHASE 4: CODE AUDIT AND FIXES ✅ Comprehensive multi-agent code audit identified potential issues: Fixed threading deadlock in AppContext.swift (removed DispatchQueue.main.sync) Eliminated UIPrintPageRenderer KVC usage (replaced with UIGraphicsPDFRenderer) Verified no private API usage throughout codebase ✅ Applied all fixes - STILL FAILS validation PHASE 5: COMPLETE PROJECT RECREATION ✅ Copied ALL source code from failing project to working test project ✅ Same dependencies, same resources, same configuration ✅ Test project with individual components: PASSES validation ✅ Test project with complete source code: FAILS validation with identical error PHASE 6: FINAL COMPREHENSIVE AUDIT ✅ 4 specialized code audits completed: Runtime & Reflection analysis: CLEAN String-based API & KVC analysis: CLEAN System Integration analysis: CLEAN Constants & Private Values analysis: CLEAN ✅ No violations of Apple guidelines detected ✅ No private API usage found ✅ No dangerous code patterns identified DEFINITIVE EVIDENCE OF INFRASTRUCTURE ISSUE: Every individual component passes Apple SPI analysis when tested alone All components together in test project pass Apple SPI analysis Complete source code fails Apple SPI analysis with identical error Both local builds and Xcode Cloud builds fail identically Comprehensive code audits find no violations whatsoever Issue persists across different projects, build environments, and upload methods REPRODUCTION STEPS: Archive complete iOS app using Xcode 16.4.0 Upload to App Store Connect (upload succeeds) Apple's automated SPI analysis runs Validation fails with "corrupted binary" error EXPECTED BEHAVIOR: App should pass SPI analysis as systematic testing proves all components are individually valid. ACTUAL BEHAVIOR: SPI analysis consistently reports "corrupted binary" despite exhaustive debugging showing clean code. TECHNICAL DETAILS: Bundle ID: [your bundle ID] Target: iOS 18+ Xcode: 16.4.0 Architecture: arm64 Dependencies: GRDB 7.5.0, Supabase 2.30.1, RevenueCat 5.32.0, PostHog 3.28.3 SwiftUI app with @Observable pattern Offline-first SQLite + cloud sync architecture CONCLUSION: This level of systematic debugging definitively isolates the issue to Apple's SPI analysis infrastructure. No reasonable code-level explanation remains for why individual components pass validation but the complete app fails with identical errors across multiple build environments. Requesting urgent investigation of SPI analysis validation logic that may be incorrectly flagging legitimate applications as having "corrupted binaries."
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Get transfer_sub failed when transfer an app
Our app ID is 708064914; When we transferred an app with Sign in with Apple function, and request the REST API to get transfer_sub, approximately 25% of the requests return error responses such as: {"error":"invalid_request","error_description":"User not found."} or {"error":"invalid_request"} User 001700.6b50fa0cdf564b4f83e3ac6b8dfb9a9b.1205 received the first error; User 000908.523b85e1dd704d808dbfac55425c5a7b.1916 received the second error. Here's the English translation: We want to understand under what circumstances these errors occur. Since we have already transferred once before, this is the second transfer. The "User not found" error might be related to IDs from the original team. However, we don't understand the meaning of the second error type and what circumstances might cause it.
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Subscription price for existing subscribers unchanged after price increase
We scheduled for a price rise for July 3rd. We have >90% of subscribers on a standard monthly subscription (without trials or offers), and we gave more than the requisite notice (we scheduled these on May 20). We also chose in the price increase flow to apply the new price to existing subscribers. On July 3rd, the price for new subscribers went up as expected. However, we are still seeing all our renewals at the old price. My own subscription to the app renewed today (July 15th) - but at the old price. In my Settings app, I can see that the next renewal (August 15th) will be at the new price. I also haven't had any notifications/email from Apple about the rise (which should happen 27 days before the rise, so will likely happen for me on July 19th....but that should've been June 19th). So it appears that while the new price will be applied to existing subscribers, it is happening a month after the scheduled price rise. Some of our customers are being contacted by Apple about the price rise...for August, when it should have already taken place. Given that we scheduled this way more than 27 days ahead, why would the price rise for existing subscribers not take place at the planned date? Are there other reasons that are not documented? The only two reasons we can see are a) insufficient planning notice and b) trial periods being respected - neither of which apply here. We can see significant cancellations from July 3rd in countries where customers have to opt-in for a price rise, primarily Germany. So it seems that the price rise definitely came into effect for our existing subscribers, causing opt-in cancellations, but the customers aren't actually paying the higher price for another cycle. Any ideas?
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[Sandbox] Consumable products "already bought"
My app only offers consumable in-app purchase products. I can successfully purchase a product once but when I try to purchase it again, a popup "This In-App purchase has already been bought. It will be restored for free." appears and the first transaction is restored: the payment queue delegate is notified that a new transaction (with the same identifier as the successful transaction) is updated to the purchased state. I never get a purchased transaction with a new identifier and hence I consider that the purchase failed. Also, each time the app is put in foreground again or at startup, the payment queue delegate is notified that a transaction has been updated (as if it had never been finished). Even though the app properly finishes the transaction each time.
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App Has Been “In Review” for 3 Weeks
Hi everyone, Our app (Apple IDs: 6744840952 and 6746964086) has been under review for three weeks now, and during this time we’ve made several attempts to follow up: We submitted an expedited review request We used the Contact Us form to inquire about the status We tried reaching out by phone We spoke with Apple representatives during a Meet with Apple Experts event Unfortunately, none of these actions have resulted in any progress. The responses we received have all been variations of “please wait patiently,” and we haven’t been proactively contacted through App Store Connect either. We are feeling deeply discouraged, and the emails from our users have shifted from initial understanding to increasing frustration and complaints. We fully understand that the review process can vary in complexity, but the app has now been in review for 20 days. We would deeply appreciate any assistance or suggestions that might help move the process forward. Original feedback link
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Reject Guideline 1.1.
Guideline 1.1 - Safety - Objectionable Content We found that your app or metadata includes content that some users may find upsetting, offensive, or otherwise objectionable. Specifically, Lolicon references. The app was rejected from guideline 1.1 above. The meta app details are as follows: There are no sexy dress images in the app and the app rating is 12+ (but in app rating is 16+). The app icon will be an image of an anime girl with big eyes, wearing a uniform. The screenshot is an 18-year-old teenager wearing a gura shark costume. The app details refer to anime, manga. We would like to know which specific details reference lolicon so we can fix the problem.
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Why can't I find my app by searching the keyword of my app in App Store
Hi, Dear Sir/Madam, I released the Chinese version of my app and it has got approval from Apple reviewer on last Friday. But I can't find it by searching the Chinese keyword of my app in Chinese Apple store market till this Monday. I have checked my app and found that the name and other information of the app has been correctly localized. Why can't I find it? Look forward to your reply. Best Wishes,
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How can I publish a standalone application built with Python on Apple Store?
Hi guys, I am new to publishing applications on Apple Store. Now, I have a standalone application built by Python and packaged to an .app file by PyInstaller. I used PyCharm as IDE instead of Xcode. So far, I did codesign and notarization processes. How can I prepare it to release it on Apple Store? Is there any guide that I can follow to do it?
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Profile doesn't support Family Controls (Development).
Hi there! I've been getting this error when I've checked multiple times that I've included the right entitlements as well as provisiong profile. My one concern is that perhaps I'm unable to submit to internal or external TestFlight with Family Controls (Development) and need the one for distrubution, but have yet to submit my appplication for this ability. If anyone has any inisght into this issue lmk!
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Seeking Confirmation on Picture-in-Picture Support for Audio Calls
hi Apple review team, I’m developing an app with audio calling functionality, and I’d like to take advantage of Picture-in-Picture (PiP) so that when the user moves the app to the background, the ongoing call can remain minimized on the Home screen. Based on my research, it seems possible to display a view in PiP mode and have it play, and I haven’t found any documentation stating that this is prohibited. Could you please confirm if this is allowed?
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App Transferred Without My Consent – Urgent Help Needed (App ID: 6469411763)
Hello, I’m an iOS developer and the original creator of the app "Instant Save: Reels story" (App Apple ID: 6469411763). On July 5, 2025, I received two Apple emails saying the app was transferred to another developer account. However, I did not initiate or approve this transfer. My Apple Developer account has Two-Factor Authentication enabled, and I received no OTP or request for approval. I submitted a legal dispute form via Apple’s Intellectual Property page on July 7, 2025, but I’ve only received an automated acknowledgment — no dispute number or follow-up. I’ve also contacted Apple Developer Support multiple times by phone, but they confirmed they cannot escalate legal cases or access my dispute status. Has anyone else faced this issue recently? I’m looking for any guidance or similar experiences while I await a response from Apple Legal. Thanks in advance,
 Bhautik Amipara
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Can't enroll in developer program (Hong Kong)
I want to transfer a few of my apps from my personal developer account to my company developer account. I registered my company in Hong Kong and registered it with Apple Developer, but now I cannot make the payment. I tried using my Airwallex bank cards (in Hong Kong, VISA) and my Thai bank cards (Mastercard and Visa), but I always encounter payment errors. I emailed Developer Support, but they did not help; they always tell me to try different cards or register again. It does not work. I tried four different bank cards, all of which are 100% functional. I tried everything I found on the internet: saving a card in Apple ID, switching my Apple ID to Hong Kong, and trying different addresses. Nothing is working. Please help!
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How to Set Different App Store Metadata for India and UAE (Both in English)?
We’re looking to localize our App Store listing with different metadata (app name, description, etc.) for India and the UAE, both in English. In Xcode, we’ve already added .lproj folders for en-IN (English - India) and en-AE (English - UAE), and confirmed that the localized content is present in the bundle. However, when uploading to App Store Connect, we do not see English (India) or English (UAE) as available storefront metadata options. This is a problem because our current English (UK) metadata is UAE-specific (includes VAT, TRN, etc.), but users in India are seeing that same listing, even though it doesn’t apply to them (India uses GST, e-way bill, etc.). Our questions: 1. Are region-specific English variants like en-IN or en-AE supported for App Store metadata localization? 2. If not, is there an alternative way to offer different storefront experiences (e.g., name, description) for India and UAE? 3. Can this be achieved via custom store territories or another mechanism? Our goal is to tailor the App Store listing specifically for users in India and UAE, both in English.
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